Does Beeline work with my phone?
Beeline works well with the vast majority of smartphones on iOS and Android. Some Android phones can have issues with Bluetooth pairing, but we tend to find that flagship devices (e.g. Google Pixel or Samsung Galaxy S lines) work without a hitch.
We test Beeline on the following smartphones, to make sure that you can get out riding worry-free:
iPhone 5, 5c, 5s, SE, 6, 6S, 7, 8 and X
Google Pixel, Pixel 2, LG Nexus 5, LG Nexus 5X, Motorola Nexus 6, Samsung Galaxy S5, Motorola Moto G3*, One Plus 3*
(* In our testing these phones often have an unreliable connection to Beeline devices. We try to make sure Beeline works as well as it can with these phones but they are less reliable in our experience.)
Of course, we have very many Beeliners who are also happily cycling around with different phones. The key thing to check is that your phone meet's Beeline's compatibility requirements:
- data connection (required for setup, not while riding)
- Android 4.4 or higher with Google Play, iOS 9.2 or later
- Bluetooth Low Energy compatible (Bluetooth 4.0)
We can’t guarantee Beeline will work reliably with your phone even if it meets these requirements because hardware and software can be very different between different phones, but we do try to test Beeline on a broad range of phones. If you’re not sure, ask around on our community forum. Or give a Beeline a go with our 30-day free trial!
Does the app come with the device?
The answer is Yes. Rule of thumb: if you can go there, you can Beeline there. Just pop in your destination and your waypoints and off you go. Beeline works worldwide except mainland China where we cannot guarantee functionality, owing to local regulation (we haven't tested it in North Korea).
For the Route Mode feature:
If you would like more guidance, you may choose to use our Route Mode feature. Route Mode integrates with suggested bicycle routes from our mapping provider and converts that into Beeline waypoints. Our mapping provider currently supports bicycle routes in the listed countries and territories.
If you don't see your country on the list don't despair - we are always working on developing the feature to include more routes in more countries and your country may well find its way on to the list very soon!
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Guernsey, Ireland, Isle of Man, Jersey, Liechtenstein, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, United States of America
Does Beeline work offline?
It does indeed! Beeline does need an internet or mobile data connection to plan routes or add favourite destinations but, once those are saved in your app, you bring them up again any time, anywhere.
Does Beeline always need to be connected to my phone?
Beeline does need to have a constant Bluetooth connection with your phone, so you'll need to keep your phone in your pocket or bag (within 5 metres of the Beeline) while you're out adventuring.
What mapping software does Beeline use?
Right now, our bicycling device integrates with Google Maps so that will most likely be the base map provider for all countries (unless we find something better in a specific country and integrate with that instead)!
We’re all about making sure that you have the best ride so we’re investigating lots of different mapping options and will be evaluating these over the next few months. Our aim will be to partner with the best mapping providers for each of the geographic region where we have the most users. Watch this space!
Can I plan and/or load a route on to Beeline from a computer?
Currently, we're not working on a desktop route planner, but it does make sense and we'd love to get round to doing so at some point.
Beeline harnesses the capabilities of your smartphone (including piggy-backing on its GPS) to give you the best ride so you will need to use your smartphone to design and/or load a route.
If you still wish to use a computer to design your routes, you can always use pre-existing routing tools then export the GPX to your Beeline for now.
Does Beeline integrate with Strava?
It does indeed! You can link your Strava account to Beeline when you set up your Beeline account. Then upload as many of your rides as you like.
If you are linking your Beeline account with Strava during set up, just follow the instructions on the screen.
If you have already set up your Beeline account and link your Strava account later on, just head to the Beeline app's settings menu.
Once your Strava is linked with your Beeline account, simply find the ride that you would like to upload, find the 'upload to Strava' button, and there you have it.
Your ride will be available to view on your Strava account as soon as it has been processed. Kudos!
How does Beeline work with complex crossings, roundabouts...?
In Route Mode (currently being developed), you will get the combination of the big arrow to show you the direction to the next junction, and the indicator to tell you the direction to leave the next junction. Whilst junctions can be complex these two pieces of info are almost always sufficient. We are focusing on two key development areas: the ability of the device to keep up with where you are instantaneously, and situations when there's a very narrow fork and the direction is not clear on which one to take. Coming soon!
Does it support audio guidance?
Beeline is all about un-intrusive navigation - it’s there when you need it but will leave you free to enjoy the ride when you don’t. For that reason, we don’t have any plans to incorporate audio.