Paired but won't Connect

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5 comments

  • Beeline Support

    Hi Manuel,

    Which phone are you using and which version of the app?

    What happens if you just open the app and leave it open for a minute or two. Does it connect eventually? Note that the app will stop trying to connect if you background it or the screen goes off, unless you're on a ride.

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  • Manuel Gabbert

    Thanks for the fast reply . I'm using a Moto G. 3 and the newest version of the App. I sat by it for five minutes, Beeline on App Open, nothing happend.

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  • Manuel Gabbert

    It works now. 

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  • Beeline Support

    Okay, great! Sorry, for the problems. Unfortunately the Moto Gs are notorious for being unreliable with Bluetooth Low Energy. We're looking into making this as reliable as we can.

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  • Beeline Support

    Hi Manuel,

    We've just released an update for Beeline on Android (version 1.0.727) with lots of improvements to pairing and Bluetooth connectivity. Can you give it another go and let us know how you get on?

    Thanks!

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