Has anyone in US Received and Where is app?

Comments

12 comments

  • Hpalmer

    I ordered 2 in November of 2018 and have not received them. Nor have I received any update in the last few weeks.  I have emailed, politely, requesting status on my order twice in the last two weeks.  No response.  Not very professional.  Or encouraging.  

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  • Hpalmer

    Ok, technically there was an announcement that US devices arrived on August 16th.  (The announcement date).  Noted that shipments would go out within a few days. Radio silence since then.  I know the company is UK based and that group is getting more love than the other side of the pond, but some update here in the States would be nice. 

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  • Bob

    I haven't received mine yet and I'm in the UK.  ( I thought they were US based!)

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  • Hpalmer

    And I ordered the plastic ones.

     

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  • Hpalmer

    Hoping that my multiple posts might get someone’s attention without me having to go on a tirade.  I know the squeaky wheel gets the grease but I don’t like being a jerk about this stuff.  Just want some info. . 

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  • Hpalmer

    UK based.   Office in London I think.  Way too stylishly dressed to be here in the states, unless San Fran or Soho. Our Soho not yours.  😉

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  • Hpalmer

    Got a response.  Mine should be shipped out soon.  Thank you for the email response Beeline. 

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  • wmadsen65

    Go for the tirade.  I pre-ordered, have sent them 8 emails at various stages and never received one response (until I threatened a lawsuit), have received multiple pregenerated emails with promise after unfulfilled promise.  I actually want the device and think it has great potential - but this company has caused me to completely lose faith in them. 

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  • Hpalmer

    Mine is on the way. Excited to see. In the end if it works well, all is forgiven for me. Cool product and a rather rapid time to market when you look at the whole cycle. Just think about how long model 3 Tesla people had to wait.

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  • Hpalmer

    Yes I know a full car is more complicated. Referring to original plan vs what ended up happening.

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  • Christopher Liggett

    I received mine today in Atlanta, GA. Plastic model, universal mount. Build quality seems good. Pairing is easy.

    Software is not intuitive. Can't load entire gpx file (only starting and ending points) using android.

    Haven't taken on the road yet.

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  • David Morrissey

    I'm in the U.S. (California) and received mine about 10 days ago. I rode with it the first weekend it came in. Honestly, you're not missing much. I hope the UX greatly improves, especially in three areas: on the app route planning, indicating turns more quickly, and dealing with congested city or highway interchange areas.

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