Trouble with buttons and everything else

Comments

5 comments

  • Official comment
    Beeline Team

    Wow, we need to investigate this immediately. This sounds like a very rare but substantial (!!) bug. Please email sam.warren@beeline.co right away and we'll get on this. It might be a quick fix, or if not we will look into offering you either a replacement or refund. Don't worry - we'll get you Beelining again very soon.

    Cheers,

    The Beeline Team

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  • Kehler45

    I mailed you immediately, but to no effect!

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  • Beeline Team

    Hi Mikael,

    So sorry not to have got back to you right away on this. We passed it on to our developer and will follow up with him this afternoon to try and identify the best solution. 

    Cheers,

    Sam

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  • Kehler45

    I have tried and tried again to no avail, it took more than half an hour just to re-pair and after that the app crashed and I could starter overvejer again.
    Eventually I reinstalled the app, and that did the trick it seems - the long delays waiting for something to happen have gone, after testing it on a short walk even the Strava upload worked andra the buttons responded as they haven't done for weeks.
    I hope this will be the solution, I shall try to test it on a more difficult route soon.

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  • Beeline Team

    Hi Mikael,

    So glad you and your Beeline are all sorted. Don't hesitate to reach out to us if the problem persists, but for now we'll look into what was going in your specific case. Thanks for your patience, and happy Beelining!

    Cheers,
    Sam

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