Incomplete pairing

Comments

2 comments

  • Official comment
    Beeline Team

    Hi Elliot, 

    Oh no! Sounds like a pairing issue is causing the communication failure between the Beeline and your phone. Please could you forget the Beeline on your phone's Bluetooth settings? And then open the Beeline app and allow it to search for, and pair with, the Beeline on there? If you still have any trouble, please email us at support@beeline.co with your phone model and OS and Beeline app version number and we'll do our best to get you sorted :). 

    Cheers,

    Kate

  • Chris Poole

    Hello,

    I've had exactly the same problem as Elliot.

    I have followed the same suggested procedure of forgetting the device and repairing.  This worked a couple of times but now I cannot connect to the device at all.

    Disappointing.

    Chris.

    [iPhone 7; iOS 12.1.4; latest Beeline app version]

     

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