Has anyone received a beeline Moto yet?

Comments

192 comments

  • Scott Mountifield

    I just want them to be honest... And maybe they are when they release these emails, but I've bought other items from kickstarter projects and I've had nothing but honest, up front notifications RE delays...

    They must have details of everyone that hasn't had theirs yet... Just get I touch with us... Give us something...!!!!!

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  • Williamadamsesq

    Got my shipping notice this morning, US Postal Service tracking is live, ordered in April. 

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  • Beeline Team

    Hey @Scott and @Timo, I've just checked both of your orders and you're both in the same boat! You should both have received an email update but we should be dispatching your orders this afternoon or Monday/Tuesday at the very latest. We'll be in touch with a dispatch email when we have. We know that it has been a long shipping period but we have been getting everything out as quickly as possible and are always available at support@beeline.co if you have any questions. Thanks for your patience :), Kate

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  • Scott Mountifield

    @Kate...

    Thank you for coming on here and offering this update... I got something similar to this emailed this morning, but nice to have you do this. Appreciated.

    I look forward to receiving the device next week...

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  • wmadsen65

    I'll be interested to see if Scott or Timo actually get their devices. 

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  • timo lajunen

    Good for you Lasse. I will leave next update about this in tuesday evening. Hopefully I have receive some details then..

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  • Scott Mountifield

    Can anyone that has got their device and used it out on the road, tell me how good these are for navigation on roundabouts, where you need fast, precise directional guidance...?

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  • Williamadamsesq

    Got mine today, pairs up quite nicely, seems to be working fine, but not going to get a chance to ride today.  Ohio, USA

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  • timo lajunen

    So, it's tuesday evening and as I promised here's the update. @Kate, @beeline team cannot keep their promises. Still waiting. Nothing. No reply for mails. I will wait this week and after that I want my money back if Idon't receive shipping details. No more empty words. Beeline you need to take action now.

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  • wmadsen65

    @Timo,

    I don't get answers either.  The sad part is that I really want this device; that's why I pre-ordered during the Kickstarter phase.  I STILL want the device.  I just don't know if it is ever going to happen.

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  • Robert Doswell

    They've been selling them on the site all day - now sold out again apart from the metal one.

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  • Stuart Blain

    They'd better be sold out! I haven't received my dispatch notification...last communication from them said today AT THE LATEST...

    Can I ask for my money back at this stage?

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  • Scott Mountifield

    So I was told Tuesday at the very latest... Now whilst it is still only 4pm (ish) I'm assuming I won't get a dispatch notice... I think, regardless of having ordered ages ago, I seem to be one of the very last people to actually get it. If it wasn't going to be dispatched today, again, I would have expected to have been told...

    And whilst I accept that they want to keep selling, I do think it is a bit rich to not even have satisfied their pre-orders... their initial backers... before they sell them to new punters on the website...?!?!?

    So the reason I pre-ordered was what exactly?

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  • Stuart Blain

    @Scott....I'm 100% with you, in exactly the same situation....

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  • wmadsen65

    Why would they send units to the pre-orders? They already HAVE our money.  They are selling them to get more income; getting the pre-order folks doesn't give them more income, it only preserves their reputation. 

     

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  • timo lajunen

    I just can't believe that they state down in public that latest tuesday and still let people waiting.  The biggest thing is that I hate to be lied.

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  • wmadsen65

    How long do you think it will take Beeline to realize that ignoring us will keep us angry and talking to their prospective customers but sending us our units will shut us up?

     

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  • Anthony-simon Nicholson

    Well guys just so you know, it does not improve when you receive your unit. I got mine a couple of weeks ago and this weekend was my big ride out to test it.

    Miles covered 480, Miles that the beeline seemed to work 3, miles spent with it showing circling arrow approx 200 mile when it disconnected and just went to sleep 277. I read all the items on the website and followed the instructions and it still did not work so I contacted support and they came back and said it was a problem with my phone and wanted the details, which I gave them. Since then nothing. So I have spent all that money to have a useless disc on my handlebars. I want answers or a refund also!!!!!

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  • Scott Mountifield

    Can anyone confirm if Beeline operate under the name of I-Koncepts? I’ve had a Royal Mail delivery notice for Thursday but not sure if it would be for this device?

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  • Kai

    Hi everyone,
    I am still waiting for my Beeline, but I received an email last Friday:

    „Just keeping you all in the loop! Your units are still being manufactured (under Victor’s extremely tight quality control conditions) and we are currently expecting them to get on a plane in Hong Kong on Wednesday.

    They should arrive in the UK on Thursday, and clear customs by Friday. They should then be delivered to our warehouse on Monday 16th September and we’ll start shipping them out right away. If any part of this plan changes, we'll let you know!
    [...]
    Other news...

    On Tuesday 10th September we’ll be releasing a batch of units on the website to some eager beavers who missed out on the pre-order special price. The units will be full retail price (£149 for plastic and £199 for metal) and will be shipped ONLY after all of the pre-order units have gone out. Just keeping you in the whole Beeline loop!

    As ever, we’re here if you have any questions. Can’t wait to get your Beeline Motos on their way, we think that you’re going to love them!“

    Do this clarify some points?

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  • Scott Mountifield

    @Kate I have no problem with being critical towards someone/an organisation if I believe it is justified, however, with this belief you also need to be man enough to praise said people/organisation when it is justified too.

    So, with that in mind, I wanted to say thank you for this update... Full of detail and up to date info, which is all everyone has been asking for...

    Thx for confirming that my dispatch was indeed from you, and I am looking forward to testing it out for myself, and not relying on other individuals' experiences to cast judgement.

    I think I, along with everyone else, desperately want to be excited by this product (and I still am), however, the communication on delivery has been short of what a lot of folk find acceptable, and I am super pleased to see that this is something you guys have recognised and are addressing.

    Seeing as I have been vocal in my disappointment on the process so far, it will only be fair for me to also come back here, after I've had chance to test it out, and comment also... Hopefully in a positive light :-) 

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  • timo lajunen

    Still waiting my dispatch mail. High hope's that I will received it tomorrow. 

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  • Beeline Team

    @Scott Mountifield - thank you for your kind message. It made me smile :). Looking forward to having your feedback and hoping that you have every reason to love your device. The coolest thing about connected hardware, though, is that we can push lots of updates to the device for years to come so we LOVE getting feedback and hearing new feature ideas so that we can keep the device getting better and better. Please let us know if you think of any new features once you get out and about!

    @Stuart  - Woop! So soon now :) 

    @Timo - I've just checked the system. The official dispatch emails will come tomorrow but I have sent you a personal advance one now :)

    Cheers,

    Kate

     

     

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  • timo lajunen

    Jihaa, got my shipping details 👍

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  • Scott Mountifield

    Device arrived :-) 

    Sorted the handlebar mount (although the with the largest loops being too big the smaller loops are at 'FULL' stretch) and aim to take it for a spin later today or tomorrow and test it out. I guess this thread is kind of finished now as most (I assume) either have their devices or have had this dispatch notices...???

    Will still come back here and give my honest thoughts...

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  • Robert Doswell

    Shame, it's a wonderful product.

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  • Andy Salmon

    I have yet to see any evidence that it is a "wonderful product" and the comms from the company are appalling, but the unit is handy. However, if I had the means to use google maps on my bike instead (obscure chinese phone brand with no reliable waterproof holder) then I would.

    Beeline provides a neat and simple navigational aid, I will always say that because I am looking at it from an objective view. It is not the best thing since sliced bread (but has never claimed to either).

    I value it for what it is, but it does not stand out over other products and the service certainly does not either. There are many cheap motorbike GPS units on aliexpress and the like and I think that after using the Moto, I might even try one of them.

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  • S Sannen

    I've put my Beeline Moto to it's first test today. No highways at all, roughly 400 kilometres and 7 hours on the bike.

    I have to say the Beeline exceeded my expectations, of course there is room for some improvements, like complex intersections, quick turns following on eachother and the integration of road work/closed roads like in Google Maps.

    Overall I am happy with the product, it also survived its first contact with water, keep up the good work Beeline, can't wait for the updates to come.

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  • Kai

    Hi together,
    I‘m still waiting, but I think the product will be worth it.
    As I wrote: I ordered mine in August 2018: at this point the Moto wasn‘t an existing Product (just the bicycle version).
    Yes, all the delays and all the few updates are frustrating (btw: I planned more than one holiday-trip, hoping for I’ll get lead by Beeline) but still I think the Moto is worth it to wait.
    In the meantime I saw pictures an videos of the Moto, so now it is an existing Product and it couldn‘t take so much longer to get mine.
    And, after this long time - what is a week or two longer to wait (see: still patient and optimistic 😁).
    Hope you will not regret your decision (because now you have to pay a higher price).
    Take care!
    Kai

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  • Kai

    ...and see:
    „We had previous said your units should be arriving at our warehouse on Monday 16th September. Unfortunately we received news earlier today that there have been further delays with manufacture and shipping to UK, due to quality issues on the batch and rejection by our quality control folks.

    We now expect to receive the units in the UK towards the end of next week, and out to you the week after. As mentioned previously, no new orders of Gun Metal Grey units will be shipped out before yours.“
    So, another week is passing by...

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