Losing bluetooth connection after roughly 8 km

Comments

4 comments

  • Official comment
    Beeline Team

    Hey Peter, thanks for getting in touch! This is due to something various Android phones do in order to optimise battery. They effectively kill the Beeline app when it is in the background, thereby cutting the active bluetooth connection. 

    One of our power users came up with this solution for Huawei - do have a look in your phone's settings to see if there's a similar solution on Xiaomis. Unfortunately, they are not on the list of phones we actively support, but as the OS (9.0) is very recent, it is probable that solving the battery optimisation issue will get you Beelining again!

    Cheers,
    The Beeline team


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  • Peter Johansson

    Thank you!

     

    I suspected that it was something like that, but didn't find the "hidden" settings.

    I'll give it a try on Friday. Will let you know if it doesn't work

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  • Peter Johansson

    Sadly, the problem remains and the Beeline lost contact and shut off after 7,8 km.

     

    It seems like the Beeline loses the bluetooth connection and there must be another setting than the battery optimization.

     

    Any other tips?

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  • Beeline Team

    Hi Peter,

    Sorry to hear about that - shoot me a message at info@beeline.co, and we'll investigate further about your specific situation.

    We'll get you up and Beelining very shortly!

    Cheers,

    Sam

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